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Privacy Policy

 

Effective Date: November 21, 2024

 

This Privacy Policy outlines the practices of Stephanie Melnychuk, a professional development coach (referred to as “we” or “us” or “our”), regarding the collection, use, and protection of information gathered from users of this website (the “Website”). It applies only to data collected online and not to information collected offline, unless that offline data forms part of an online filing system.

 

By using the Website, you agree to this Privacy Policy. If you do not agree with any part of it, please refrain from using the Website.

 

As internet standards and technologies evolve, we may update this Privacy Policy. Changes will be posted on this Website, with the “Effective Date” updated to reflect the changes. Continued use of the Website after any changes signifies your acceptance of the updated policy.

 

What Information We Collect

 

We may collect the following types of information when you use our Website:

•      Personally Identifiable Information (PII): Name, email address, mailing address, phone number, or payment information (e.g., credit card details), provided when you register, make a purchase, subscribe to updates, or complete forms on the Website.

•      Non-Personal Information: General data about your usage of the Website, such as browser type, IP address, or aggregated demographic data.

 

We will always ask for only the minimum information necessary to provide the requested service. Before collecting your information, we will clearly explain the purpose and seek your explicit consent, which you may withdraw at any time.

 

How We Use Your Information

 

The information we collect may be used for the following purposes:

•      Personalizing your experience and improving our services.

•      Processing transactions or orders.

•      Sending periodic updates, newsletters, or promotional offers (with an opt-out option).

•      Administering contests, surveys, or other interactive features on the Website.

 

Your information will not be sold, traded, or transferred to third parties without your consent, except for the explicit purpose of delivering services or products you requested.

 

If you wish to unsubscribe from emails, detailed instructions are included at the bottom of each email.

 

Disclosure of Information

 

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties, except:

1.    Trusted third-party service providers who help operate our Website or provide services, under strict confidentiality agreements.

2.    When required by law, or to protect our rights, property, or safety, or that of others.

3.    Non-personally identifiable data may be shared for analytics, marketing, or operational improvements.

 

How We Protect Your Information

 

We implement robust security measures to safeguard your personal data:

•      Sensitive information, such as credit card details, is transmitted via Secure Socket Layer (SSL) encryption.

•      Payment data is stored in secure systems accessible only to authorized personnel.

•      We continuously review and enhance our security protocols to ensure data protection.

 

Cookies

 

Cookies are small data files stored on your device to improve your browsing experience. We use cookies to:

•      Analyze site traffic and user behavior to enhance functionality.

•      Personalize your experience on the Website.

 

You can disable cookies through your browser settings if you prefer not to use them.

 

Children’s Privacy

 

This Website is not directed to individuals under the age of 13 (for non-EU users) or 16 (for EU users). We do not knowingly collect or store personal data from minors. If we discover such information has been inadvertently collected, we will delete it immediately.

 

Your Rights

 

As a resident of British Columbia, Canada, and under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable laws, you have the following rights:

1.    Access: Request to view your personal data.

2.    Rectification: Correct inaccurate or incomplete data.

3.    Erasure: Request deletion of your data.

4.    Restriction: Limit the use of your data without erasing it.

5.    Portability: Request your data in a structured, commonly used format.

6.    Withdraw Consent: Revoke your consent for data collection and use.

 

To exercise these rights, contact us at steph@stephmelnychuk.coach

 

Governing Law and Jurisdiction

 

This Privacy Policy and your use of the Website are governed by and shall be construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. You agree that the courts of British Columbia have exclusive jurisdiction over any dispute arising from the Website or this Privacy Policy.

 

Contact Us

 

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

 

Steph Melnychuk

Email: steph@stephmelnychuk.coach

 

Your privacy is important to us, and we are committed to addressing any concerns promptly.

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